Overview

Senior Timetable Delivery Manager – Birmingham

Senior Timetable Delivery Manager

The CrossCountry timetable is at the core of the offer we make to our customers and is hugely important to our business. In this role you will play an integral part of our Train Planning team, which produces the timetable.

Reporting to the Planning Manager and line managing the Traincrew Diagramming Team Leader and Informed Traveller Team Leader, you will be responsible for:

  • Delivery of our amended timetables according to the Informed Traveller process

  • Delivery of STP amended rolling stock diagrams

  • Delivery of LTP & STP traincrew diagrams

In this role you will:

  • Act as the escalation point for any issues regarding the above areas of the Planning team

  • Work with the Senior Timetable Program & Development Manager to demonstrate a non-silo approach to planning amended timetables between Access Planning, Informed Traveller and Traincrew Diagramming.

  • Ensure bidding and upload timescales are able to be met by the Informed Traveller team

  • Manage the LTP traincrew diagramming process, ensuring all activities are completed on time and handed over to downstream processes

  • Liaise with internal and external stakeholders, including but not limited to:

  • Network Rail

  • Resources

  • Fleet

  • Control

  • Performance

  • Contribute to a culture of continuous improvement by identifying and implementing improvements to planning processes and systems

  • Deputise for the Planning Manager as required
     

To be successful in this role you must clearly demonstrate on your application the following skills and experience:

  • Current Train Planning experience

  • Educated to degree level (or equivalent)

  • Experience line managing a team in the rail industry

  • Experience maintaining excellent attention to detail, working in an analytical way using evidence and data and meeting deadlines

  • Excellent IT skills and an ability to learn how to use new systems

  • A drive to improve processes to implement faster, smarter and more accurate ways of working
     

More importantly you must be able to bring in new ideas, willing to question the ‘norm’ and implement improvements so we effectively respond to our customer needs.

Please note, the successful applicant will require a safety critical medical. Any offer will also be subject to a satisfactory DBS check.

Closing date for applications: 19th June 2025.

We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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